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Returns and exchanges

Please choose your items carefully. We do not normally give refunds if you simply change your mind, make a wrong selection or have an unwanted gift. We are unable to resell your returned products ensure product integrity.

You may choose to receive a refund, exchange or credit where the product is faulty, wrongly described, different from a sample shown to you. House of Immortelle products must be returned as soon as possible, accompanied by the original purchase receipt.

Should you have further inquiries, please kindly contact: